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Advocating and advancing the human, civil and legal rights of persons with disabilities

 

Frequently Asked Questions

What does DRNJ do?

DRNJ is a non-profit organization that provides advocacy services to people with disabilities. DRNJ provides information and referral, technical assistance and training, legal and non-legal advocacy, and outreach and education.

Who is eligible to receive services?

You could be eligible to receive services from DRNJ if:

  • you have a disability;

  • you have a problem related to your disability (such as, discrimination or denial of services); and

  • your issue/problem falls within agency priorities.

How long does it take before I hear from someone?

The Intake Unit is open from 9:00 a.m. to 5:00 p.m. Monday through Friday, and includes Spanish speaking staff. Messages that are left on the Intake Unit voice mail system are returned within forty-eight hours. E-mails, faxes and written correspondence are reviewed twice weekly to provide information and referral or to request further information to complete an intake.

How will DRNJ decide whether to represent me?

In deciding whether DRNJ will represent you, DRNJ will consider:

  • The merits of your claim;

  • Whether your problem falls within one of the priority areas; and

  • The availability of agency resources.

What is the process?

In order to determine whether DRNJ can assist, you must contact the Intake Unit. The Intake Unit can be reached by telephone, in writing, by fax, e-mail or in person by appointment. The Intake Unit will need to obtain information from you about your issue, as well as, other supporting information. The information you provide to the Intake Unit will be reviewed and a decision regarding our assistance can be expected within 5 - 7 business days.

What if I don't agree with the decision?

As a client of DRNJ, someone requesting services from DRNJ, or if you have a complaint about the operation of the P&A system, you have the right to file a grievance if you believe that we have wrongly denied you assistance with a disability-related matter.

Visit the Grievance Page for more information about our Grievance and Appeal policy.

Does DRNJ charge a fee for service?

Our services are currenlty provided free of charge, but through your generosity we hope to further our mission to advocate and advance the human, civil and legal rights of people with disabilities in New Jersey.

We ask that you consider a donation of $25 or more if you can. Your donation is tax-deductible.

What does ADA stand for?

ADA stands for the Americans with Disabilities Act. A list of commonly used acronyms can be found on our Publications page.

 

Traumatic Brain Injury Resources

Grievance and Appeal Policy

 

 

 

 

 

New Jersey's designated protection and advocacy system for people with disabilities


Disability Rights New Jersey
210 S Broad Street, 3rd Floor
Trenton, New Jersey 08608
1.800.922.7233 (in NJ only) • 1.609.292.9742 (Voice)
1.609.777.0187 (Fax) • 1.609.633.7106 (TTY)
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Legal Disclaimer

DRNJ is an Equal Opportunity Employer and provides services to all persons with disabilities regardless of race, creed, religion, color, national origin, age, marital status, familial status, sex, sexual or affectional orientation, ancestry or disability. Any concerns regarding the agency’s compliance with these non-discrimination efforts may be brought to the attention of the Executive Director.

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